Privacy Policy

Effective Date: January 20, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use our Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve our Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Paw Calm, operating at pawcalm.store.

• Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.

• Country refers to: United States

• Device means any device that can access the Service such as a computer, a cell phone, or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the Website.

• Service Provider means any natural or legal person who processes the data on behalf of the Company.

• Third-party Social Media Service refers to any website or social network website through which a User can log in or create an account to use the Service.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

• Website refers to Paw Calm, accessible from https://cozypaww.com

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information, including but not limited to:

• Email address

• First name and last name

• Phone number

• Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (IP address), browser type, browser version, pages visited, time and date of visits, time spent on pages, unique device identifiers, and other diagnostic data.

When You access the Service through a mobile device, We may also collect information such as mobile device type, unique ID, IP address, operating system, browser type, and diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information.

Technologies We Use

• Cookies or Browser Cookies

• Flash Cookies

• Web Beacons

Cookies may be Session Cookies (deleted when you close your browser) or Persistent Cookies (remain on your device).

Cookies We Use

• Necessary / Essential Cookies

• Type: Session Cookies

• Purpose: Required for core website functionality and security

• Cookies Policy / Notice Acceptance Cookies

• Type: Persistent Cookies

• Purpose: Identifies whether users have accepted cookie usage

• Functionality Cookies

• Type: Persistent Cookies

• Purpose: Remembers user preferences such as login details or language

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain the Service

• To manage Your Account

• To perform contracts and fulfil purchases

• To contact You regarding updates, security notices, or service-related communications

• To provide news, offers, and promotions (unless opted out)

• To manage Your requests

• For business transfers

• For data analysis, service improvement, and marketing effectiveness

Sharing of Your Personal Data

We may share Your personal information:

• With Service Providers

• During business transfers

• With affiliates and business partners

• With other users where applicable

• With Your consent

Retention of Your Personal Data

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Usage Data is generally retained for a shorter period unless required for security or legal reasons.

Transfer of Your Personal Data

Your information may be transferred to and processed in locations outside of Your jurisdiction. By using the Service, You consent to such transfers.

We take reasonable steps to ensure secure handling of Your data.

Disclosure of Your Personal Data

Business Transactions

If Paw Calm is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred.

Law Enforcement

We may disclose Personal Data if required by law or public authorities.

Other Legal Requirements

We may disclose Personal Data to:

• Comply with legal obligations

• Protect Company rights or property

• Prevent wrongdoing

• Protect user safety

• Protect against legal liability

Security of Your Personal Data

While We strive to protect Your Personal Data using commercially acceptable means, no method of transmission or storage is 100% secure.

Children’s Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect Personal Data from anyone under 18. If such data is discovered, it will be removed promptly.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their privacy practices and encourage You to review their policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, You can contact us support@cozypaww.com

IV JH Ltd.

Trading as Cozy Paww

152 City Road

EC1V 2NX